Meet your AI teammate

A mind for answers.
A feel for people.

Meet Theo. The AI agent that learns your business,
helps your customers, and knows when to bring you in.

Get started with Theo See Theo in motion

Made for your customers. Built into Pingback.

JYour customerA question comes inNow

How do I invite my team?

TheoYour AI teammate
Your help centre

Open Settings, choose Agents, and send an invitation to their email. Once they accept, you can start supporting customers together.

Getting started / Your team
Answer found

An answer, grounded in your knowledge.

An example of a conversation with Theo

Good support
starts with
understanding.

The right answer is only part of it. Theo brings your knowledge and the conversation together, with your team always close by.

TheoYour AI teammateHere to help
Hi Jamie. What can I help you with? Answered by Theo
Jamie (you)
Where can I find my invoices?

You'll find them in Settings under Billing. Open your billing history to view and download an invoice.

Billing / Finding your invoices
Theo
Perfect. That's exactly what I needed.

Answered from your knowledge

Illustrative conversation